Home > About ADRC > Why Choose ADRC > Easy and Hassle Free Process

Losing data is a traumatic experience. The recovery process has to be prompt, efficient, cost effective and convenient to minimize further anxiety.

Customer started the recovery process by requesting a job process from our on-line job submission system followed by sending the data media to our lab for evaluation.

To ensure that the whole process is hassle free, the customer may choose to send and return the data media through our local dispatch service. Rushed delivery can even be completed within 2 hours, without so much as a drop of sweat from our customers.

ADRC also provides the convenience of more than 5 collection points in major Singapore City area or computer sales hub with free of charge delivery and return.

Alternatively, the customer could come straight to our helpdesk location to submit the job personally or send in the media through their own courier agents or representatives.

Whichever way the customers choose, convenience to customer is our key concern.

ADRC has also introduced the on-line Data Recovery Job Status Enquiry System as an effort to service our customer better by providing immediate status update of our recovery process. Using the system, customers are given a login user ID and passwords to check the job status on-line 24 hours a day. Upon successful recovery, the customer could also make payment via Paypal, Visa or Enets from the same system.

ADRC helpdesk staff could also communicate by telephone or faxes upon special request from customers who do not have on-line access.

In ADRC, we understand the importance of getting back the data to the customers within the shortest possible time through a highly efficient and personalised service. This is reason that we pamper the customers with choices and alternatives to ensure that the whole recovery process is a breeze.