Email Data Recovery

Email Recovery

Email is one of the most important business tools used nowadays. Very often, the user will find it difficult to backup the mail data which alters in size and contents dynamically. With digital mail attachment, it is common to have the mail folder size exceeding several gigabytes. The chance of losing the data is high if there is no proper backup.

Unfortunately, lost of email data could be catastrophic as the mail is the archive of all business records, agreements, legal matters and important events.

We commonly fix and repair the following types of email
  • AOL PFC files for Window
  • Claris Emailer 1.x or 2.x for Macintosh
  • Entourage Mail
  • Exchange .edb or .stm mail
  • Eudora Mail
  • Lotus Notes NSF mail
  • Mozilla Mail
  • Mulberry
  • Neoplanet
  • Netscape Mail
  • Opera 4, 5, 6 & 7
  • Outlook PST or OST mail
  • Outlook Express 4 and 5 for Macintosh
  • Outlook Express 4, 5 & 6 for Windows
  • Outlook Express 5 for UNIX / Solaris
  • PowerTalk/AOCE for Macintosh
  • QuickMail Pro for Macintosh
  • QuickMail Pro for Windows
  • UNIX-style or mbox compliant format mailbox
  • X Mail for Mac OS
  • Yahoo! Mail

Mail data could be corrupted in one of the following ways:
  • Deletion of large mail folder not recoverable by other commercial email recovery software
  • Deletion of user profile resulting in lost of email folders
  • Mail data got corrupted due to system crash. For instance, corrupted .edb or .stm Exchange Mail public or private folder after system migration or corruption.
  • Mail data size exceeds the allowed size limit (such as the infamous 2 GB limit in Microsoft Outlook PST mail or Entourage Mail database)
  • Partial overwrite of disk data resulting in partial or complete lost of mail folders
  • Email folder show zero size due to unknown corruption
  • Corrupted or unreadable email messages

If large email files are lost or deleted, commercial recovery software will seldom work. Special in-house developed recovery technique must be deployed in these cases.

In order to have a successful recovery, it is important that no further work should be performed. In some cases, the data media containing the corrupted mails may need to be submitted for full recovery work.

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