Data Recovery Procedures

Data Recovery Procedures

Follow our 3-step procedure to get a quote from us:

STEP 1 - FILL UP DATA RECOVERY REQUEST FORM
  2. A REQUEST ID will be generated upon submission of above form. Please take note and indicate the Request ID on the media when you submit the disk to us.

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STEP 2 - SEND IN YOUR MEDIA TO US

Due to Covid 19, we prefer you use our free local pickup service to send in your data media to us. .

  1. Please fill up the dispatch form to arrange the free pickup. You may want to include an USB data drive (with no important data) so we could backup the data during recovery process. Remember to label the parcel with the Request ID generated in step 1 so we know the media is from you.
  2. For Overseas Customers, you may send in using your preferred international courier delivery agents such as DHL, TNT, Fedex. Please note our address below :

    Adroit Data Recovery Centre Pte Ltd,
    19 Jalan Kilang Barat #05-04 Acetech Centre
    Singapore 159361

    Tel: (65) 87613677
    Attn: Lab Manager

Please remember to label the request ID and pack your data media well before arranging the delivery.

If you are customers in Malaysia, please visit www.adrc.com.my/procedure.html for details

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STEP 3 - EVALUATION STAGE

Our engineers will perform an evaluation of the disk and present you with a price quotation via email before we proceed with the data recovery.

 

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